At Carousell, each Product team owns a user journey, and I currently work with the team to look at the Community aspect of Carousell. I was previously working on New Seller Success, which focused on getting a new user to his/her first successful sale.
Was on the bus today when I spent a good few minutes fumbling my bag to find my ez-link card.
I heard about Snap Maps through a friend who showed me how to access the feature (“It’s so hidden, who would find the feature?”)
South by Southwest this year was nothing short of amazing, but this comes from a person that has only attended it for the 2nd time. Others who’ve been there multiple times might speak a different story.