How does user research help us at Carousell?

At Carousell, each Product team owns a user journey, and I currently work with the team to look at the Community aspect of Carousell. I was previously working on New Seller Success, which focused on getting a new user to his/her first successful sale.

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SXSW 2017

South by Southwest this year was nothing short of amazing, but this comes from a person that has only attended it for the 2nd time. Others who’ve been there multiple times might speak a different story.

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Just get out there and start asking.

Honestly, it’s been a long time since I went out to ask for feedback on our product. Today, I went out with a fellow teammate and we’ve got super valuable insights for validating our prototypes. To my surprise, it was quite easy, and also insightful to get a different perspective. I’ve forgotten how fun it can be to talk to users.

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